Acocks Green is home to the UK's best opticians as Banks Opticians heads for 50 years in business.
Banks Opticians is a member of the Optical Success Academy (OSA). This is a group of likeminded, independent opticians all over the United Kingdom; all striving to deliver exceptional eye care and eye wear to their clients. Every year the academy holds a conference for all it’s members to attend, this year the event being held in Birmingham at the Burlington Hotel only a few weeks ago. Banks Opticians was selected as one of four finalists to present for ‘The Practice of the Year 2022’ award, and it is with enormous delight and pride to announce that we won!
Paul and I presented to over 150 fellow members and sponsors, our story and journey, since joining the OSA in 2019. Being crowned winners was unexpected yet amazing, especially having achieved the accolade on home turf! It was a unique, exhilarating but nerve- wracking experience. Hey, I’m tucked away in my little, dark consulting room most of the time at work. This was something way out of our comfort zone. But, they say it’s good to do something that scares you once in a while, and we’re so proud of our practice and the supportive clients we have that we were so grateful to get the opportunity to share our story with some of our profession.
With the rise of multiples and conglomerates, all things independent are becoming a rarer breed in all types of business, service and retail areas. But who wants a world of rushed, busy, underwhelming service; feeling invisible, unheard and unacknowledged in the process? The OSA celebrates the world of Independent Opticians. We want to spend time with clients, build relationships, listen and deliver service excellence and offer world-class eyewear. We absolutely value and thank you for your loyalty to Banks Opticians. Without you, there would have been no story to tell. And next year, we celebrate our 50th Anniversary. Fifty years since Dad, Mr Banks, or David or Dave as he was known, set up his first practice in 1973. How things have changed since then?! We have an exciting year ahead in celebrating and marking this great milestone anniversary and what perfect timing to accomplish our winning success.
Andy Street, the Mayor of the West Midlands, commented: "The West Midlands has some amazing family-run businesses and Banks Opticians is another example of the talent the region possesses. So, it's great to see them, as a home-grown business beating competition from all over the UK to be crowned the best in their field. Congratulations to Banks Opticians on being named practice of the year, and I wish the team all the very best for the future."
Again, thank you for all your support over the years. We will endeavour to continue to put you at the heart of everything we do to provide the very best in eyecare and eyewear, understanding your visual needs and delivering the service you deserve.
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